Support questions
Use reader questions to improve product guidance, connecting each concern with a clear explanation and a practical next step.
Reader feedback
Listen to feedback about unclear wording or missing context, then use those questions to make the guidance more helpful to readers.
Result meanings
Connect each report status with a plain explanation of the finding, its context and the next question a reader may need to ask.
Account access
Make signing in, opening saved reports and managing access easy to follow, with clear guidance for readers who need help.
Buyer questions
Turn vehicle records into practical questions for the seller, helping buyers understand the history before deciding what to do next.
Next steps
Help readers turn a report finding into a next step, from checking a document to asking the seller for details or seeking advice.
Plain language
Explain unfamiliar terms in everyday language, giving readers enough context to understand the record and choose a useful next step.
Report limitations
Keep the limits of a history check alongside its findings, so readers can see what is known and where further checks may be needed.