Product Manager
Prioritise improvements to vehicle research, report understanding and the steps customers take after a check.
Car Check helps people understand a used car’s history. We bring vehicle records together with clear explanations, keeping the source, timing and limits of the information close to each finding.
We care about the whole experience, from the reliability of a lookup to the words that help someone decide what to ask next.
The opportunity
We are looking for a Product Manager to help Car Check focus on the work that makes a real difference to buyers. The product brings together data, explanations and a set of decisions people may be making for the first time. Choosing what to improve requires understanding the whole journey, not just the next feature request.
You will work with design, engineering, research and customer support to turn questions into clear product problems. Sometimes the right answer will be a new capability. Sometimes it will be better wording, a more dependable workflow or a clearer explanation of a limitation.
This role needs someone who can create clarity without adding unnecessary process. You will help the team make decisions, define what progress should look like and follow the work after release. The aim is a better product and a shared understanding of why the team is building it.
What you’ll work on
- Find the underlying problem. Combine customer conversations, support patterns and product evidence to understand where buyers get stuck and which assumptions need more investigation.
- Make priorities explicit. Compare the value, uncertainty, effort and dependencies of possible work, and explain why one problem deserves attention before another.
- Define useful projects. Write clear problem statements, expected outcomes and boundaries so designers and engineers have enough context to make good decisions independently.
- Keep delivery connected to the goal. Help resolve tradeoffs and dependencies, adjust scope when new information appears and avoid expanding a project beyond the problem it was meant to solve.
- Learn from releases. Agree on meaningful signals before shipping, review what changed afterwards and distinguish an early indication from a conclusion the evidence cannot yet support.
- Build shared understanding. Keep decisions, open questions and lessons easy to find, and bring relevant customer context back into everyday product discussions.
What you’ll bring
- You have guided digital product work through discovery, delivery and evaluation, and can explain a situation where you changed direction after learning something new.
- You can turn an ambiguous request into a clear problem and a focused scope, without needing to specify every implementation detail yourself.
- You are comfortable with qualitative research and product data, including the limits of each and the difference between correlation and an explanation.
- You write clearly, facilitate decisions and work well with people whose expertise or priorities differ from your own.
- You can discuss technical and data constraints with engineers and researchers while keeping the customer’s question at the centre of the decision.
Useful, but not required
- Experience with consumer products involving research, purchasing decisions or information from external data sources.
- Practical experience defining events, analysing a product journey or evaluating an experiment with limited data.
- Examples of improving team focus by simplifying a process, reducing scope or deciding not to build something.
Your first few months
- Build a shared picture of the buyer journey, the available product evidence and the most important unresolved questions.
- Help the team define and deliver a focused improvement with a clear outcome and realistic scope.
- Review the result, communicate what was learned and use that evidence to inform the next set of priorities.
How we work
Start with the buyer, follow the evidence and make the complex clear. We value thoughtful questions, shared learning and care in the details of what we build.
We work in focused pieces, make important decisions easy to follow and bring questions into the open while there is still time to act on them. You will have room to shape the work, with the responsibility to explain your choices, ask for help and follow through on the result.
Apply for this role
Describe a product decision you helped make. Explain the customer problem, the evidence available, the tradeoff you chose and how you assessed the result. A short case study is enough.