Checking a car

Open the homepage and choose Registration or VIN. Enter the identifier, check the characters and select Check car. Registration spaces and letter case are normalised during lookup; do not substitute characters just to obtain a result.

Compare the returned make, model and available identifying details with the advert and car. A typing error or registration change can need clarification. Resolve any mismatch before using the history.

Coverage depends on the vehicle and the source response. If the service cannot identify the car, read the on-screen message and confirm the input with the seller. A VIN search is also subject to coverage limits.

If the input is correct but the lookup fails, note the exact error and time. Retry later when the message indicates temporary unavailability, or contact support with those details. A failed search does not mean the car is clear or flagged.