Saved reports
Reopen reports and troubleshoot account access.
Find your reports
After payment is confirmed, Your reports opens in the same browser. A preparing report stays in the list and updates when ready. Use the vehicle and report date to find it, then choose Open report or Download PDF. On another device, sign in with the email used for that report.
If a report is missing
For a guest purchase, return to the original browser or request a secure sign in link using the email entered before payment. Only matching paid purchases are recovered after verification. Check that you used the correct email before contacting support about a missing report.
Access problems
A report link alone is not permission to open it. If an expected report is still inaccessible, contact support with its reference and the account or session context, without sending credentials or access-bearing links.