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Maya Ellis is Car Check’s Head of Growth. Her guides help used car buyers compare options, check paperwork and prepare seller questions.

Maya writes about the decisions around a used car purchase, from checking the paperwork to discussing a report’s findings with the seller.

Useful guidance starts with the questions a buyer already has. It should connect the report with the paperwork, the seller and the next step, using familiar language that makes a complicated decision easier to approach.

Credentials
  • Head of Growth
  • Growth and content strategy
  • Plain language guidance
  • Audience research
  • Content planning
Achievements
  • Developed buyer guides
  • Simplified seller conversations
  • Applied reader feedback
  • Clarified product messaging
  • Expanded buyer resources

Maya Ellis

Head of Growth

Buyer questions

Turn vehicle records into practical questions for the seller, helping buyers understand the history before deciding what to do next.

Plain language

Explain unfamiliar terms in everyday language, giving readers enough context to understand the record and choose a useful next step.

Vehicle paperwork

Use report findings to guide a closer look at the car’s documents, helping buyers prepare questions about details that need checking.

Seller conversations

Prepare practical questions for the seller, using the car’s recorded history to keep the conversation focused on details that matter.

Next steps

Help readers turn a report finding into a next step, from checking a document to asking the seller for details or seeking advice.

Reader feedback

Listen to feedback about unclear wording or missing context, then use those questions to make the guidance more helpful to readers.

Report limitations

Keep the limits of a history check alongside its findings, so readers can see what is known and where further checks may be needed.

Result meanings

Connect each report status with a plain explanation of the finding, its context and the next question a reader may need to ask.